Job Information
Sage Customer Support Specialist in hybrid, United States
Customer Support Specialist
Job Description:
You're a learner. You're a listener. You're a solutions-provider. You will feel the satisfaction of “I crushed it” as you shut down your computer at the end of the day. This is that kind of job. Let’s skip to the good part. What’s in it for you?
You will be communicating with customers via live chat, email, and screen share support by handling inquiries, and troubleshooting technical product-related issues. You will be articulating our product’s solution, its practical use, and how it fulfills our customers’ business requirements. Do you have experience Troubleshooting and replicating customer reported issues? If not, dont worry. We will train you!
This is a hybrid role - 3 days per week in our Austin office.
Key Responsibilities: