Job Information
Sage Professional Services, Project Manager in austin, United States
Professional Services, Project Manager
Job Description:
The Project Manager at Sage will lead projects to successful completion while providing a positive experience for all involved parties. This Project Manager position is a member of the Sage Intacct Expert Services team and works with multiple Sage customers concurrently implementing Sage Intacct software and/or other software solutions related to Sage Intacct.
Key Responsibilities:
The Project Manager will:
• Serve as customer’s primary contact throughout a project.
• Lead and deliver full lifecycle software implementation projects following Sage Intacct’s Project Delivery Methodology.
• Ensure completion of the full scope of contracted services and deliverables as defined in the Statement of Work.
• Achieve on-time/on-budget project completion, high customer satisfaction, and successful system adoption.
• Learn/utilize Sage Intacct’s standardized project delivery tools.
• Build/maintain project plans and drive on-time task completion by both customer and internal personnel.
• Report project status/budgets to customer and relevant internal personnel.
• Maintain internal project details utilizing Sage’s project tracking systems including project status, forecast of remaining budgeted hours to tasks, target completion dates, and assigned personnel.
• Produce quality project documentation and receive timely customer signoffs.
• Track and resolve project issues including scope changes.
• Identify and book change order and/or add-on services opportunities with current clients.
• Achieve revenue and/or billable hour minimums as assigned by employee’s manager and accurately track work time daily using the designated time-tracking tools.
• Ensure project team members submit project work time accurately and timely, and review/approve all submissions by stated deadlines.
• Develop and maintain familiarity with Sage Intacct software modules and functionality as needed to manage projects.
• Build strong, positive relationships with both internal and customer personnel.
Qualifications:
• 2 + years of serving as project manager responsible for overall delivery and a minimum five (5) years of progressively responsible experience managing ERP/financial management software implementations and/or delivering software implementation consulting services
• Adept at leading successful projects and managing personnel (both customer and internal) to perform work tasks on-time while building positive work relationships.
• Attentive to detail and thorough including ensuring project task completion, regular project plan maintenance, and timely communications to customers.
• Skilled at multi-tasking across projects, customers, and internal activities.
• Exposure to a broad range of industries and business scenarios including but not limited to the following: software provider, contract management, services project accounting, revenue management, franchise model, international business, and inventory control.
• Knowledge of financial accounting and accounting principles (CPA a nice-to-have).
• Familiarity with implementing and using Software as a Service (“SaaS”) solutions.
• Understanding of software development and associated processes and an intuitiveness/passion for technology.
• Highly enthusiastic, proactive, positive-minded, customer focused, and service-oriented.
• Excellent verbal and written communication skills, including a clear speaking voice and effective use of grammar.
• Ability to work well with others and independently. Self-directed and self-motivated with a demonstrated work ethic and ability to perform under pressure.
• Prior experience implementing and/or using Sage Intacct software a nice-to-have.
• Minimal travel expected (estimate a few trips per year for Sage corporate events).
• BS in Accounting/Finance or Computer Science/Information Technology or the equivalent
Your benefits at Sage:
• Comprehensive health, dental, and vision coverage
• 401(k) retirement match (100% matching up to 4%)
• 21 days paid time off (+1 floating holiday)
• 5 days paid yearly to volunteer (through Sage Foundation)
• Sage Wellness Rewards Program (flexible ways to use wellness credit and fitness reimbursement)
• A library of on-demand career development options and ongoing training offerings
Dig deeper about who we are:
Who is Sage:https://www.sage.com/en-us/company/about-sage/
Life at Sage:https://www.sage.com/en-us/company/careers/
Our Values & Behaviors:https://www.youtube.com/watch?app=desktop&v=vt5JXf-Gwno&feature=youtu.be
How we make a difference:https://www.sage.com/en-us/company/sage-foundation/
Sage Business Cloud - SaaS for Every Business:https://www.sage.com/en-us/products/
Function:
Partners Alliances and Expert Services
Country:
United States
Office Location:
Atlanta;Lawrenceville;Austin
Work Place type:
Hybrid
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Learn more about working at Sage:sage.com/en-us/company/careers/working-at-sage/
Watch a video about our culture:youtube.com/watch?v=h1-vs3zIpnc
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Learn more about DEI at Sage:sage.com/en-us/company/careers/diversity-equity-and-inclusion/